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Required Skills

Required skills

analytical skills to

determine appropriate waste management service

observe review operations

basic numeracy skills to

compare service costs

review claims

reading skills to interpret

maps

plans

documents

work requirements and material safety data sheets MSDS

selfmanagement skills to

conduct work practices safely and efficiently

apply accuracy and attention to detail

apply decision making

identify hazards and risks

organise work methodically

source organise and apply information

use applicable information technology

oral communication skills to

request advice or further information

listen actively

consult

negotiate

written communication skills to

write reports

process documentation

Required knowledge

environmental issues relating to

life cycle of products renew reuse and recycle

environmental regulations

renewable energy

OHS requirements relating to

dangerous goods and hazardous substances

OHS hierarchy of control

potential hazards and risks to waste management services

emergency response procedures

plant equipment and materials to facilitate

operation of plant and equipment

cleaning and maintenance of plant and equipment

plant shutdown lockout and isolation procedures

identification of waste types including

waste types streams nonconformances and characteristics

unanticipated waste

principles of supervision including

leading by example

providing or organising training

establishing work plans

monitoring work activity and team outputs

establishing effective communication channels

resource recovery options relating to

valuable resources within materials

potential resources to be recovered

regulations and standards affecting

establishing plant

equipment and materials used in the waste management industry

plant equipment

providing or organising training

range of waste management services including

business methods and operations organisational requirements including confidentiality requirements

client requirements including confidentiality requirements

proprietary issues

reporting requirements

waste management options

waste management hierarchy

waste site management plan

industry standards

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

This unit of competency could be assessed by observation of practical demonstration in the workplace or in discussion relaying how waste management services are determined

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of the required skills and knowledge specified in this unit

In particular the person should demonstrate the ability to

clarify a clients waste management service requirements

perform a thorough site assessment obtaining correct information on type volume and characteristics of waste

assess clients waste management habits

identify hazards risks and associated OHS concerns to waste management service provision

Context of and specific resources for assessment

Assessment of essential underpinning knowledge may be conducted in an offsite context It is to comply with relevant regulatory or Australian standards requirements

Resource implications for assessment include

work plans and approved specifications

forms and procedures manuals

Method of assessment

Waste management services must be determined in line with industry expectations in the particular client environment If the environment is narrowly defined or is not representative of industry needs it may be necessary to refer to portfolio case studies to assess competency in the determination of waste management service

Assessment methods must

satisfy the endorsed Assessment Guidelines of the Property Services Training Package

include direct observation of tasks in real or simulated work conditions with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application

reinforce the integration of employability skills with workplace tasks and job roles

confirm that competency is verified and able to be transferred to other circumstances and environments

Guidance information for assessment

Reasonable adjustments for people with disabilities must be made to assessment processes where required This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Assessment processes and techniques should as far as is practical take into account the language literacy and numeracy capacity of the candidate in relation to the competency being assessed

This unit could be assessed on its own or in combination with other units relevant to the job function for example

CPPCMNB Facilitate effective client relationships

CPPCMN4004B Facilitate effective client relationships

CPPWMTA Select and obtain waste management plant equipment and materials

CPPWMT4027A Select and obtain waste management plant, equipment and materials

CPPWMTA Inform and educate clients on waste management issues

CPPWMT4032A Inform and educate clients on waste management issues

CPPWMTA Educate public on waste management issues

CPPWMT5033A Educate public on waste management issues.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Clientmay include:

all forms of business enterprises in this context, including:

government agencies

internal customers

local governments and councils

private and public companies

residents and ratepayers.

Assessment may include the following methods:

discussion with client

review of past service records

visual inspection.

Client requirements may include expectations expressed in:

briefing papers

contract documents

letters

memos

quality assurance documents

tender documents

verbal or written instructions.

Waste characteristics may include:

density

level of contamination

quality

shape

size

volume

weight.

Waste types may include:

solid (non-hazardous), e.g. construction and demolition

liquid (non-hazardous), e.g. chemical and aqueous

hazardous – regulated, prescribed, quarantined, medical and clinical

recoverable resources, e.g. recyclable and green waste.

Potential hazards and risks are those identified by the organisation that may lead to:

damage to plant, vehicle or property

harm to the environment

illness or injury to employees, contractors or the public

injuries resulting from manual handling and repetitive work.

Hazards and risks may include:

broken glass

broken metal

compaction equipment

contamination

dust

fire

gases and fumes

hazardous waste (e.g. sharps)

narrow driveways

other vehicles and equipment

overhanging signs

projectiles

spark-producing equipment

unguarded conveyor belts

weather.

Organisational requirements may include information found in:

briefing papers

job sheets

letters

memos

operations manuals

quality assurance documents

tender and contract documents

verbal or written instructions

work procedures.

Legislation and codes may include:

commonwealth, state and territory legislation, including:

environmental protection

OHS

industry codes.

Information relating to waste management strategy may include:

access to site

environmental issues

location of waste containers

maps of plant or site

OHS procedures

processing methods

production dates and schedules

production inputs and outputs

recycling options

site size

specific site requirements

storage and disposal methods

waste handling

waste hazards

waste outputs

waste recovery routes

waste streams.

Assessment documentation may include:

organisational activity records

detailed proposals

written reports.